Sales Compensation Analyst
Sales Compensation Analyst
Remote | Sales | Full-Time
WHO WE ARE
Headquartered in Nashville, Tenn., Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand.
At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives.
THE ROLE
We are seeking a detail-oriented Sales Compensation Analyst to join our team and play a critical role in managing, analyzing, and optimizing our sales compensation programs. This position requires strong analytical skills, systems expertise, and the ability to collaborate effectively with sales, finance, and operations teams to ensure accurate and timely commission processing while driving process improvements.
Key Responsibilities
Commission and Compensation Management
- Track and calculate sales commissions accurately across multiple compensation plans and territories
- Manage end-to-end commission processing, including validation, approval, and dispute resolution
- Maintain comprehensive documentation of all compensation plans, policies, and procedures
- Ensure timely and accurate commission payments to sales team members
- Handle commission disputes and work with stakeholders to resolve discrepancies
System Administration and Reporting
- Administer and maintain compensation management systems, with expertise in CIQ (CaptivateIQ) or similar platforms
- Generate regular pipeline reports and sales performance analytics
- Create and maintain Salesforce reports and dashboards related to quota attainment and performance
- Develop automated reporting solutions to improve efficiency and accuracy
- Ensure data integrity across all compensation-related systems
Incentive Program Management
- Collaborate with Sales Leadership to design, implement, and track sales incentive programs and special promotions
- Monitor program effectiveness and provide recommendations for optimization
- Coordinate recognition programs and ensure proper tracking of achievement milestones
- Support the development of new incentive structures based on business objectives
Bookings and Revenue Management
- Track and validate sales bookings for commission eligibility
- Collaborate with finance team to ensure alignment between bookings, revenue recognition, and commission calculations
- Maintain accurate records of deal modifications, cancellations, and adjustments through direct collaboration with sales team members to ensure data integrity and timely processing
- Support month-end and quarter-end closing processes
- Utilize Salesforce reports to quality control and validate booking accuracy, ensuring data integrity across deal records and revenue recognition processes
Cross-Functional Collaboration
- Partner closely with Finance team on revenue recognition and commission accounting and accruals
- Work closely with Marketing team on lead processing and territory alignment
- Work with Sales leadership to align compensation programs with sales processes
- Work closely with HR in new hire setup and compensation plan communications
- Support Sales Leadership with compensation analysis and planning
Process Improvement and Analysis
- Identify opportunities to streamline compensation processes and improve efficiency
- Develop and implement best practices for commission administration
- Conduct regular audits of compensation calculations and system configurations
- Provide insights and recommendations based on compensation data analysis
Required Qualifications
- 4+ years of experience in sales compensation, finance, or business operations
- Previous experience with compensation management systems (CIQ preferred)
- Demonstrated experience with Salesforce reporting and administration
- Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data analysis
- Strong Salesforce reporting and dashboard creation skills
- Familiarity with financial systems and ERP platforms
- Exceptional attention to detail and accuracy in data management
- Strong analytical and problem-solving capabilities
- Excellent communication skills with ability to explain complex compensation concepts
- Proven ability to manage multiple priorities and meet tight deadlines
- Experience with process improvement and project management
WE OFFER
- A fun, fast-paced work environment
- Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
- 11 paid holidays
- Community and social events to keep you connected and engaged
- Mental Health Benefits
- Medical, Dental and Vision insurance
- Company-paid Group Life Insurance, Short- and Long-Term Disability
- Flexible Spending Account & Health Savings Account
- Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
- Pet Insurance
- 401 (k) with company match with eligibility on Day 1 of employment
- 2 Paid Volunteer Time Off Days
- And much more!
Compensation Information
Pursuant to state and local law disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience and location is $80,000 to $90,000 per year. This position may be eligible for an annual discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance and is not guaranteed.
AAP/EEO Statement
Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.