Product Manager - Platform
Product Manager - Platform
Remote | Product and Development | Full-Time
WHO WE ARE
Headquartered in Nashville, Tenn., Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 4,000 financial institutions nationwide. As a five-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand.
At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives.
We are looking for a Product Manager to play a vital role leading one of our squads and contribute to our success by building exceptional products our customers love.
THE ROLE
As a Product Manager on our platform team here at Ncontracts, you will get the chance to lead innovative and transformative initiatives, delighting our customers and growing the business. For the platform capabilities you own, you will ensure our customers are delighted by the products you put in front of them through flawless execution. You will play a vital role in leading your squad on their journey to building these capabilities, and we want your unique perspective to create the solutions that advance our business—and your career.
In this role, you will be responsible for:
- Relentlessly Prioritizing product capabilities based on market trends and customer needs to meet the requirements of more than 4,000 customers. With a business growing as fast as we are, there is no lack of opportunities to pursue every day. What you decide to put in front of the teams to deliver is vitally important to our success.
- Collaborating with customers, potential customers, and internal stakeholders to identify and recommend the right solution at the right time considering our strategic direction, your research and knowledge of our capabilities.
- Delivery & Success of the initiatives you lead, tasked with overseeing work to get it across the finish line, then measuring success and learning from decisions made.
- Assist in GTM Activities so that our customers who rely on Ncontracts as a key part of their business process understand the value of our products and services. Communicating new features and product improvements, both internally and externally, will improve adoption and overall customer delight.
- Learning from your fellow product team members and mentors within the organization with a thirst for knowledge to grow your career as a product manager. We strive to be a world-class product organization which builds elegant, market-driven products for our customers and potential customers across various industries.
- Educating others about the platform and its capabilities, both internal teams and customers, to contribute to the overall success of the portfolio.
ABOUT YOU
The ideal candidate will have a proven track record of working with development teams, internal stakeholders, and customers to prioritize, document, and direct the delivery of new features and enhancements. You are:
- Results Driven: We are looking for a hungry, driven Product Manager that can deliver results, not just outcomes, across the teams you serve.
- Critical Thinker: Someone that enjoys solving complex problems with the ability to create simple solutions.
- Customer & User Centric: In addition to optimizing the delivery of our products, the product team must remain focused on our customer needs, putting the user first in all phases of the product lifecycle.
- A Communicator: The ability to clearly articulate complex problems and solutions to audiences with varying degrees of technical acumen is vital to growing a successful product.
- Analytical: Possess strong analytical skills with attention to detail and accuracy and enjoy leveraging data to make decisions.
- A Negotiator: Able to build strong relationships and achieve compromise with cross-functional teams to move towards a clear objective and outcome
YOU BRING
- A bachelor’s degree in business, engineering, UX design or related discipline; MBA preferred
- 3+ years of relevant work experience, ideally in a B2B SaaS company, is required
- Prior experience with platforms, integrations, or APIs is preferred
- Experience working in an agile software development environment is strongly preferred
- Experience in the financial services technology ("FinTech") or Regulatory (“RegTech”) industry is preferred
- Working knowledge of common statistical and analytical techniques as part of commercially available data analysis solutions is highly desirable
- Experience with one or more product analytics tools such as Pendo, Amplitude or Adobe Analytics is preferred
WE OFFER
- A fun, fast-paced work environment
- Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
- 11 paid holidays
- Community and social events to keep you connected and engaged
- Mental Health Benefits
- Medical, Dental and Vision insurance
- Company-paid Group Life Insurance, Short- and Long-Term Disability
- Flexible Spending Account & Health Savings Account
- Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
- Pet Insurance
- 401 (k) with company match with eligibility on Day 1 of employment
- 2 Paid Volunteer Time Off Days
- And much more!
Compensation Information
Pursuant to state and local law disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience and location is $100,000 to $120,000 per year. This position may be eligible for an annual discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance and is not guaranteed.
AAP/EEO Statement
Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.