Renewals Associate

Remote

Full Time

Experienced

Renewals Associate
Remote | Finance | Full-Time

WHO WE ARE

Ncontracts provides comprehensive vendor, compliance, risk management, and lending compliance solutions to a rapidly expanding customer base of over 4,000 financial institutions in the United States. We help financial institutions achieve their compliance and risk management goals with a powerful combination of user-friendly, cloud-based software and expert services. Our solution suite encompasses the complete lifecycle of risk, including vendor management, enterprise risk management, business continuity, compliance, audit and findings management, and cybersecurity. The company was named to the Inc. 5000 fastest-growing private companies in America for the fifth consecutive year. For more information visit www.ncontracts.com or follow the company on LinkedIn and Twitter.

THE ROLE

This position coordinates renewals for a portion of our clients who renew each month.

YOU WILL

Manage renewals data use to prepare each month’s “round” of renewals

Create, review and update Excel Masterfile
Develop client-specific product breakouts
Provide summary recaps as needed
Track progress of items through each stage from extract of data through providing to ELT and Legal teams

Manage a portfolio of client renewals end-to-end each month, identifying and helping mitigate roadblocks at an early stage, ensuring successful, on-time completion of processes and contract execution.
Specific responsibilities include:

Trigger introductory e-mails at least 60 days in advance of client renewal date
Send agreements to clients via Docusign

Ensure timely follow-ups for all client renewals within your portfolio
Schedule and facilitate client meetings as-needed
Record all client communications to Salesforce
Promptly escalate non-responsive or disengaged clients
Populate tracking tool with all updates
Finalize Renewals by updating Netsuite and Salesforce

YOU BRING

Highly proactive, “can-do” attitude – no task to small
Strong written and verbal communication skills
Solid critical thinking/problem-solving skills
Intermediate Excel skills
Ability to successfully manage multiple priorities simultaneously.
2+ years of related experience.

WE OFFER

A fun, fast-paced work environment
Responsible PTO Plan that meets or exceeds state and local medical and family leave laws
11 paid holidays
Community and social events to keep you connected and engaged
Mental Health Benefits
Medical, Dental and Vision insurance
Company-paid Group Life Insurance, Short- and Long-Term Disability
Flexible Spending Account & Health Savings Account
Aflac Benefits – Critical Illness, Cancer Protection, & Hospital Choice
Pet Insurance
401 (k) with company match with eligibility on Day 1 of employment
2 Paid Volunteer Time Off Days
And much more!

Compensation Information

Pursuant to state and local law disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience and location is $60,000 to $65,000 per year. This position may be eligible for an annual discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance and is not guaranteed.

AAP/EEO Statement

Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Renewals Associate

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